The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a newspaper stand, a TV room, room service, a conference room, a coin-operated laundry and a smoking area are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge.